Privacy Policy
Last Updated: 3/12/2025
1. Introduction
At VitaLink, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact information (name, email address, phone number)
- Account credentials (username, password)
- Demographic information (age, gender)
- Billing information (credit card details, billing address)
2.2 Health Data
With your consent, we may collect health-related information, including:
- Data from connected wearable devices (heart rate, steps, sleep patterns)
- Biomarker test results
- Genetic test reports
- Medical records and health history
2.3 Usage Information
We automatically collect certain information about your device and how you interact with our services:
- Device information (IP address, browser type, operating system)
- Usage patterns (pages visited, features used, time spent)
- Log data and analytics information
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing, maintaining, and improving our services
- Processing and completing transactions
- Sending administrative information, such as updates and security alerts
- Personalizing your experience and delivering content relevant to your interests
- Analyzing usage patterns to enhance our services
- Protecting against fraudulent, unauthorized, or illegal activity
4. How We Share Your Information
We may share your information in the following circumstances:
- With third-party service providers who perform services on our behalf
- With healthcare providers or analytics services, but only with your explicit consent
- To comply with legal obligations or respond to lawful requests
- In connection with a business transfer, such as a merger or acquisition
- With your consent or at your direction
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- End-to-end encryption for all health data
- Regular security assessments and audits
- Access controls and authentication requirements
- Employee training on data protection and privacy
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access and review your information
- Correct inaccurate or incomplete information
- Delete your information
- Restrict or object to processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our systems.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: